Reciprocity
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If You Have To Play By The Books, Show Empathy
Upfront note: I am not writing this article to curse the airline concerned. I understand these are strange times and strange things happen as such. I hope we can all…
Life
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Those Who Give, Will Receive (or: Reciprocity)
Last week, I attended a seminar hosted by Denk Producties that featured Robert Cialdini as its main speaker. For a complete day, we learned about, and worked on, the psychology of persuasion. Great day,…
Marketing
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